The client often has formal legally required communications as well as less formal notices that must be sent to specific parties. The client wishes to be able to use their website to send required messages, informal notices, and alerts to key parties, and to create a log to document the delivery of these messages. One method the client desires is to deliver messages by telephone, and this is to be accomplished with telephony. The parties that are required to recieve the messages and the messages thrmselves are determined from the database, as are communication preferences such as where to be called and the language to be used. The number is to be called and the appropriate message played. After the message has played, the party called must resopnd by pressing a particular button. This will confirm that the call has been received, and that fact as well as date and time of delivery will be stored in the call log.

This portion of the client's website will be an individual continuation of work done by myself and others, namely a Communication Design Document, on the communication aspect of the website. Telephony is not currently being utilized, and the project is to independently develop and add this functionality using industry standard hardware and software to link the website with the local telephone system, place the calls, and play the messages. The instructions from the website to the telephony devices are to be executed using Active Server Page instructions.